Terms of Use

1. Terms

By accessing this School, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
      1. modify or copy the materials;
      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      3. attempt to decompile or reverse engineer any software contained on the School’s web site;
      4. remove any copyright or other proprietary notations from the materials; or
      5. transfer the materials to another person or 'mirror' the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.

6. Links

The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications

The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.

8. Governing Law

Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.

REFUNDS 


CONSULTATIONS & PROGRAMMES


I do not offer refunds for consultation bookings.

This is because you have taken the steps to book an appointment in order to gain support for your health. This means you are ready to get well & I encourage you to stick with this journey. Our health is the most important aspect of our lives, without it, we cannot live the life we want.

If you have paid for the programme in instalments I will continue to take the payments until the full price is paid, regardless if you choose not to continue. When you book the programme and choose to work with me, you are committing to the full price.

These payments will be taken at the start of each consultation or the 1st of the month if no further consultations are booked.

I will keep your outstanding consultations for up to a year, unfortunately, after this time, they will not be able to be used. This is because you will likely have new symptoms and be in a new place in your life and I will have to treat you as a new client, creating a new treatment plan and set of client notes.

You can reschedule an appointment as often as you like, before a scheduled appointment.

If the appointment time is missed, unfortunately, this cannot be rescheduled.

I always send out reminders of appointments via email and will phone you if you do not join the session at the booked time.

No one has ever asked for a refund or missed an appointment as of yet.


COURSES


I do not offer refunds on courses.

All purchases are final sales and refunds are not provided for previous months, regardless of whether the student has logged in to view the content. LADY apothecary maintains the right to refuse a refund at any time.

There may be occasional glitches with the Teachable app or the website may experience downtime. We will always work to resolve these outages as quickly as possible & report any bugs to Teachable. No refunds will be provided for temporary access issues with the app or downtime with the site.


Billing Policy:

Our billing system is automated and we do not have the ability to freeze or skip payments or adjust the billing cycle for any of our members. Upon signup to a payment plan method, you will be billed automatically every 30 days. Those who choose to pay in full or lifetime access payment options will be billed once, immediately upon signup.


If you are on a payment plan and have a failed payment, the system will retry the charge 3 days later, 7 days later, and 14 days later.